Orlando

CSR/Secretary/Document Controller

Orlando

ID Verified
500/mo
Davao city, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I believe I’m the best person for this job as I am adept in customer service with my passion for helping others for inbound, outbound, chat, email and back office support. To me, customer service means ensuring that the client or customer has the best experience possible. I’ve learned that by listening to the customer’s desire, concerns, and perspective, I’m able to figure out the best way to solve any issues that come up. I’ve been working in customer service for 3 years, and has developed st...

Top Skills

Account Management · <1 yearB2B Sales · <1 yearEmail Support · <1 yearLive Chat Support · <1 yearLiveChat · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
ZendeskBeginner
LiveChatBeginner

Sales & Business Development

B2B SalesBeginner
Account ManagementBeginner
SalesforceBeginner

Work Experience

Document controller/Imaging Specialist

Circle Logistics

Sep 2021 - Jan 2026

Key Achievements:

Document control management on incoming files from different transportation companies base in the US, Canada, Mexico, Europe and Asia by air land and sea transport. • Managed document control processes to ensure compliance with industry standards. • Developed and implemented efficient filing systems for easy access to documentation. • Collaborated with cross-functional teams to streamline document workflows and approvals. • Oversaw version control procedures, maintaining accuracy across all documents.

Quick Stats

Age64 years
English LevelFluent
ID VerificationVerified