SENIOR CUSTOMER SERVICESENIOR CUSTOMER SERVICE

ocaba

500/mo

CEBU, Philippines

Looking for Full-time

8 hours/day

Availability: US timezone

$500

per month

($3/hour)

Member since October 2026

Profile Description

Customer Support Specialist with over 10 years of experience in BPO, mortgage, telecommunications, and e-commerce. Skilled in phone, chat, and email support, account management, billing, retention, refunds, and escalations. Proficient in Salesforce, Zendesk, Five9, and Google Workspace. Seeking a remote customer service, virtual assistant, or administrative support position.

Top Skills

Crisp · <1 yearLive Chat Support · <1 yearLiveChat · <1 yearPhone Support · <1 yearTechnical Support · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Live Chat SupportBeginner

Phone SupportBeginner

Technical SupportBeginner

ZendeskBeginner

LiveChatBeginner

CrispBeginner

Quick Stats

Age33 years

English LevelFluent

ID VerificationNot verified