Nyiko

Merchandiser, Sales Assistant, Customer Service

Nyiko

ID Verified
600/mo
Stellenbosch, South Africa
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Detail-oriented professional with N4 in Business Management and experience in merchandising, sales and customer support at Smollan, PUREH20 and Rage. I specialize in proofreading, data entry, attention to detail, time management and maintaining accuracy under deadlines. I am reliable, organized, fluent in English, and experienced with remote tools, reporting and email communication.

Top Skills

B2B Sales · 2 yearsData Entry · 2 yearsInventory Management · 2 yearsLive Chat Support · 2 yearsOrder Processing · 2 years

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
Phone SupportIntermediate
Ticket ManagementIntermediate

E-commerce & Marketplace

Order ProcessingIntermediate
Inventory ManagementIntermediate

Sales & Business Development

B2B SalesIntermediate
NegotiationIntermediate
SalesforceIntermediate

Virtual Assistance & Admin

Data EntryIntermediate

Work Experience

Merchandiser l

Smollan Lactalis

May 2026 - Present

Key Achievements:

Responsible for merchandising Lactalis products in retail stores including Makro and Pick n Pay. Ensured stock availability, correct pricing and planogram compliance, and submitted daily reports with photos. Increased on-shelf availability and reduced out-of-stock incidents through regular store visits and strong relationship with store managers.

Sales Assistant

Rage SA

Apr 2025 - Apr 2026

Key Achievements:

Provided customer assistance on the sales floor, helped customers find sizes/styles and achieved daily sales targets. Managed fitting rooms, restocked merchandise, and maintained visual merchandising standards. Trained new staff on POS system and store procedures, ensuring fast and friendly service.

Cashier

PUREH20

Jan 2024 - Mar 2025

Key Achievements:

Handled cash, card and daily till reconciliations with 100% accuracy, processed 80+ customer transactions daily and resolved billing queries. Maintained clean and organized checkout area, assisted with stock counts and ensured price accuracy. Recognized for excellent customer service and attention to detail in cash handling and reporting.

Quick Stats

Age22 years
English LevelFluent
ID VerificationVerified

Certifications

National Senior Certificate

Education

High-school

Risinga High School

2021 - 2021