IT supportIT support
Ntokodi
ID Verified$1,000
per month
($6/hour)
Profile Description
Versatile IT Support Specialist with comprehensive experience managing, maintaining, and troubleshooting enterprise technology environments. Proficient in diagnosing complex hardware, software, and system issues, maintaining rigorous incident lifecycles through modern ITSM platforms, and ensuring high system uptime. Leverages strong digital discipline and technical adaptability to deliver reliable, independent IT support and infrastructure management remotely
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Customer Success
Data & Analytics
Virtual Assistance & Admin
Work Experience
IT specialist
4racing
Nov 2024 - Present
Key Achievements:
Assisting user with queries and offer physical and virtual IT support to all 400 users in the company
Data annotation
Rws
Sep 2023 - Mar 2026
Key Achievements:
Detail-oriented remote Data Annotation & Transcription Specialist with experience in machine learning dataset preparation, natural language processing , and AI model evaluation. Proven ability to analyze, label, and annotate text, audio, and image data with high precision, ensuring factual accuracy and strict alignment with project guidelines.
Quick Stats
Education
Associate's Degree
Richfield graduate institution of technology
2020 - 2022