Virtual Assistant, Chat Support, Customer Support

Norhaynie

1,200/mo
Angles City, Pampanga, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have 7 years of combined experience in Customer Support, Sales, Chat Support, and Administrative Support across various industries.

Top Skills

Calendar Management · <1 yearData Entry · <1 yearDocument Management · <1 yearEmail Management · <1 yearEmail Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
Ticket ManagementBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner

Work Experience

Administrative Support/Customer Support

Freelance

Jan 2023 - Nov 2026

Live Chat SupportDocument ManagementPhone SupportResearch & Information GatheringEmail SupportData EntryEmail ManagementPersonal Assistant Services

Live Pitch Moderator/Chat Support

Freelance

Oct 2021 - Nov 2024

Live Chat SupportPhone SupportEmail SupportData EntryEmail ManagementResearch & Information GatheringDocument ManagementTicket ManagementPersonal Assistant Services

Retention Specialist

Sutherland Clark

Jun 2022 - Jan 2023

Ticket ManagementDocument ManagementPhone SupportData Entry

Sr. Customer Service Representative

iQor Clark

Jul 2021 - Sep 2021

Email SupportData EntryPhone SupportTicket ManagementDocument Management

Customer Sales Representative

Majorel Clark

Sep 2020 - Apr 2021

Ticket ManagementPhone SupportResearch & Information GatheringData EntryEmail Support

Customer Service Representative

Sutherland Clark

Feb 2019 - Jan 2020

Ticket ManagementPhone SupportData EntryEmail ManagementDocument Management

Quick Stats

Age29 years
GenderFemale
English LevelConversational
ID VerificationNot verified
Portfolio
🔒

Education

Bachelor's Degree

Mapandi Memorial College

2014 - 2017