Worked as a Healthcare Virtual AssistantWorked as a Healthcare Virtual Assistant
Nicole
$600
per month
($3/hour)
Profile Description
Worked as a Healthcare Virtual Assistant, providing patient support, managing appointment bookings, responding to patient inquiries, coordinating with healthcare providers, handling administrative tasks, and assisting with clinic operations. Experienced in customer service, healthcare BPO, and maintaining accurate patient records while ensuring professional and patient-friendly communication.
Top Skills
Skills & Expertise
Skill Levels Explained:
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Virtual Assistance & Admin
Work Experience
Healthcare Virtual Assistant
Medmate
Jun 2026 - Oct 2026
Key Achievements:
As a Healthcare Virtual Assistant at Medmate, I handle patient inquiries through calls, emails, and support tickets. My responsibilities include managing appointment bookings and rescheduling, assisting with prescription and referral requests, coordinating with doctors and pharmacies, processing refund requests, monitoring patient consultations, updating patient records, and escalating concerns to the appropriate team. I also provide administrative support to ensure smooth clinic operations and deliver professional, compassionate patient service.