Nicole

Virtual assistant

Nicole

1,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

My name is Nicole Anyango, and I am a customer-focused professional with experience in sales and customer support. I worked as a Sales and Customer Support Specialist at Kisii Discount, where I developed my communication, problem-solving, and customer service skills. I enjoy helping customers, listening to their concerns, and finding solutions that leave them satisfied. I am patient, reliable, organized, and able to remain calm when handling challenging situations. I also understand the importa...

Top Skills

Email Support · 3 yearsFreshdesk · 3 yearsIntercom · 3 yearsLead Management · 3 yearsLive Chat Support · 3 years

Skills & Expertise

Customer Success

Live Chat SupportAdvanced
Email SupportAdvanced
Phone SupportAdvanced
Ticket ManagementAdvanced
Lead ManagementAdvanced
ZendeskAdvanced
LiveChatAdvanced
IntercomAdvanced
FreshdeskAdvanced
Video SupportIntermediate
Social Media SupportBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner

Quick Stats

Age21 years
English LevelFluent
ID VerificationNot verified