Nica

Lead Generation Specialist, Virtual assistant

Nica

450/mo
Caloocan, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a customer service and healthcare support professional with over 6 years of experience in medical claims processing, benefits verification, customer service, patient advocacy, leadership, and training. I have expertise in resolving claims issues, handling healthcare inquiries, supporting members and providers, and ensuring compliance with healthcare regulations. Throughout my career, I have progressed into leadership and training roles, where I coached teams, facilitated learning programs, ...

Top Skills

Asana · <1 yearCalendar Management · <1 yearCalendly · <1 yearData Entry · <1 yearEmail Management · <1 year

Skills & Expertise

Customer Success

Social Media SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Lead ManagementBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Power BIBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Research & Information GatheringBeginner
CalendlyBeginner
Email ManagementBeginner
AsanaBeginner
NotionBeginner

Specialized Skills

Telehealth SupportBeginner

Quick Stats

Age32 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Education

Certificate

Bulcan Polytechnic College

2015 - 2013