Customer Service RepresentativeCustomer Service Representative
Eillen
ID Verified$600
per month
($3/hour)
Profile Description
Experienced Customer Service Representative with a background in food delivery and telecommunications accounts, along with freelance lead generation and administrative support experience. Skilled in handling customer inquiries, resolving issues, conducting research, managing data, and maintaining positive customer relationships. Recognized as a top-performing agent, with strong communication, problem-solving, adaptability, and time-management skills. A fast learner who is detail-oriented, depend...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Design & Creative
E-commerce & Marketplace
Work Experience
Customer Service Representative
Foundever
Feb 2022 - Oct 2024
Key Achievements:
Recognized as a top-performing agent at Sitel/Foundever for delivering quality customer service and meeting performance expectations. Successfully handled customer concerns for food delivery and telecommunications accounts, ensuring timely and effective resolutions. Developed strong communication, problem-solving, and multitasking skills through diverse customer service and administrative roles. Gained experience in lead generation, prospect research, and maintaining accurate customer and lead information. Demonstrated adaptability, reliability, and a commitment to providing excellent customer experiences.