Neljean

Virtual Assistant

Neljean

100/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

I am a Licensed Professional Teacher and customer service professional with experience in voice and chat support, client account management, sales, and customer relations. I have worked with different industries, including retail, insurance, hospitality, and restaurant management. I am a fast learner, organized, and committed to providing excellent service while building positive relationships with clients. Work Experience - Customer Service Representative – Concentrix Davao: Assisted customers...

Top Skills

Contentful · <1 yearCreative Writing · <1 yearEmail Copywriting · <1 yearEmail Support · <1 yearLead Management · <1 year

Skills & Expertise

Content & Writing

Creative WritingBeginner
Email CopywritingBeginner
ContentfulBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
Lead ManagementBeginner
LiveChatBeginner

Work Experience

ACCOUNT EXECUTIVE

FLATWORLD SOLUTION

Jan 2024 - Sep 2026

Key Achievements:

Voice and Chat Support | Account Executive Alberta Insurance Council (AIC) - Inbound Customer Service Representative Inbound/Outbound Customer Service Representative | Travlu/DHD Hospitality (Hotel Management) Inbound/Outbound Customer Service Representative | Cater Curator (Restaurant Management

Live Chat SupportLead ManagementEmail CopywritingPhone SupportLiveChatEmail SupportContentful

RETAIL CUSTOMER SERVICE

CONCENTRIX

Mar 2023 - Dec 2023

Key Achievements:

- Assist customers with inquiries and purchases. - Handle customer concerns and resolve complaints. - Process transactions and maintain accurate records

Phone SupportEmail CopywritingLive Chat SupportLead ManagementEmail Support

Quick Stats

Age26 years
English LevelFluent
ID VerificationNot verified