Neil

Customer Service | Customer Support | Operations & Client Co

Neil

ID Verified
500/mo
DAET, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Customer service and operations professional with 9+ years of experience in customer support, sales, and operations. Experienced in handling customer inquiries through phone, email, and live chat, resolving complaints, addressing customer concerns, and providing timely and accurate assistance. Strong background in customer communication, follow-ups, problem-solving, workflow coordination, customer relationship management, and service support. Experienced in working in fast-paced environments, ma...

Top Skills

Account Management · <1 yearB2B Sales · <1 yearB2C Sales · <1 yearCalendar Management · <1 yearCalendly · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
Customer.ioBeginner

Sales & Business Development

B2B SalesBeginner
Lead GenerationBeginner
B2C SalesBeginner
Cold CallingBeginner
Sales Funnel ManagementBeginner
Account ManagementBeginner
Linkedin OutreachBeginner
Sales PresentationsBeginner
SalesforceBeginner
Zoho CRMBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
CalendlyBeginner
Monday.comBeginner
ClickUpBeginner

Work Experience

Customer Care Representative

TPG TELECOM

Jul 2022 - Jan 2026

Phone SupportCold CallingEmail SupportZendeskTicket Management

Customer Service Representative

TELEPERFORMANCE

Feb 2019 - Jun 2022

Live Chat SupportPhone SupportEmail SupportLead GenerationCold CallingTicket ManagementB2C SalesSalesforceSales Presentations

Sales Executive Officer

HP INC.

Apr 2017 - Jan 2019

Executive Assistant ServicesB2B SalesLead GenerationSales PresentationsData EntryAccount Management

Quick Stats

Age30 years
English LevelConversational
ID VerificationVerified
Portfolio
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