Department Director

Neil

500/mo
San Mateo Rizal, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have experience in real estate lead management, agent support, customer service, and team operations. I have used Follow Up Boss CRM, Slack, and MLS searches to manage leads, support agents, and keep information organized. I was promoted to Department Director of Agent Support, where I handled team coordination, KPI monitoring, quality assurance, training, and process improvement. My previous technical support and SME experience strengthened my communication, problem-solving, and multitasking ...

Top Skills

Calendar Management · 2 yearsEmail Management · 2 yearsEmail Support · 2 yearsExecutive Assistant Services · 2 yearsFollow Up Boss · 2 years

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Phone SupportIntermediate
Lead ManagementIntermediate

Real Estate Operations

Follow Up BossIntermediate
Zillow Premier AgentIntermediate

Virtual Assistance & Admin

Calendar ManagementIntermediate
Email ManagementIntermediate
Executive Assistant ServicesIntermediate

Quick Stats

Age32 years
English LevelConversational
ID VerificationNot verified