Natasha

Virtual Assistant, AI research, Customer Service Email/Chat

Natasha

ID Verified
800/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

My name is Natasha. I developed my skills through my job experiences. I was mainly focused on providing customer service, technical support, I was a virtual assistant or an AI trainer or researcher. We train and study developing ais the correct behavior and pattern. I also have an experience with FICA/KYC where I was tasks to respond to chats and emails, verify customer documents to avoid fraud and money laundering. I also have an experience in creating social profiles for an SEO company. I take...

Top Skills

Monday.com · 4 yearsNotion · 4 yearsClickUp · 3 yearsSocial Media Support · 3 yearsEmail Support · 1 year

Skills & Expertise

Customer Success

Social Media SupportAdvanced
Live Chat SupportIntermediate
Email SupportIntermediate
Technical SupportIntermediate
Ticket ManagementBeginner

Virtual Assistance & Admin

Monday.comAdvanced
NotionAdvanced
ClickUpAdvanced

Work Experience

Social Media Manager/Social Profiles Creation

Charlotte SEO

Nov 2023 - Present

Social Media SupportClickUp

Customer Service/Chat/Email Support

JKP VA Services

Jun 2026 - Oct 2026

Live Chat SupportEmail SupportTicket Management

AI Trainer

Online Helpers/Hi Auto

Jun 2022 - Jul 2026

Monday.comNotion

Billing and Technical Chat Support

Tech Mahindra

Sep 2021 - Jun 2022

Process Executive

Cognizant Technology Solutions Inc.

Jul 2020 - Jun 2021

Quick Stats

Age30 years
English LevelFluent
ID VerificationVerified