Lee-Ann

Customer Service Representative, Virtual Assistant

Lee-Ann

3,500/mo
Cape Town, South Africa
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Customer-focused professional skilled in communication, problem-solving, and delivering excellent service.

Top Skills

Cold Calling · 8 yearsCold Email Outreach · 8 yearsLinkedin Outreach · 8 yearsNegotiation · 8 yearsProposal Writing · 8 years

Skills & Expertise

Customer Success

Phone SupportExpert
Lead ManagementExpert
Live Chat SupportAdvanced
Email SupportAdvanced
Technical SupportIntermediate
Ticket ManagementIntermediate

Data & Analytics

Google Sheets (Advanced)Advanced
Excel (Advanced)Advanced
A/B TestingIntermediate

Marketing & Growth

Email MarketingAdvanced

Sales & Business Development

Cold CallingExpert
Cold Email OutreachExpert
Proposal WritingExpert
NegotiationExpert
Linkedin OutreachExpert
B2B SalesExpert
B2C SalesExpert
Lead GenerationAdvanced
Sales Funnel ManagementAdvanced
Sales PresentationsAdvanced
SalesforceAdvanced
PipedriveAdvanced
Warm Outreach & Appointment SettingAdvanced
Account ManagementIntermediate
Apollo.ioIntermediate
Zoho CRMIntermediate

Virtual Assistance & Admin

Research & Information GatheringExpert
Data EntryIntermediate
Monday.comBeginner

Quick Stats

Age37 years
English LevelConversational
ID VerificationNot verified