Key Account ManagerKey Account Manager
Rebecca
ID Verified$2,800
per month
($16/hour)
Profile Description
I am a results-driven professional with over 10 years of experience in sales, customer service, and key account management. In my current role as a Key Account Manager and QSR Specialist, I have developed strong communication, negotiation, customer engagement, and relationship-building skills. My experience has taught me how to understand customer needs, respond to inquiries, follow up effectively, solve problems, and maintain long-term client relationships. I am confident in written communicat...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Marketing & Growth
Virtual Assistance & Admin
Specialized Skills
Work Experience
Key Account Manager
Uni Industries East Africa
Jun 2016 - Present
Key Achievements:
Key Achievements – Key Account Manager | Uni Industries East Africa Ltd - Exceeded Sales Targets: Achieved KES 153 million in sales against a target of KES 120 million in 2025, attaining 127.5% of the annual target. - Managed Key QSR Accounts: Built and maintained strategic client relationships within the Quick Service Restaurant (QSR) industry, identifying new business opportunities and supporting account growth. - Delivered Major Projects: Contributed to commercial kitchen equipment projects for leading restaurant brands, including KFC Athi River Drive-Thru and KFC Donholm. - Developed New Business: Identified and pursued opportunities across restaurants, cafés, supermarkets, and other food service businesses, expanding the company's potential customer base. - Managed End-to-End Sales Projects: Coordinated client requirements, equipment specifications, quotations, project planning, order processing, and collaboration with technical and operations teams. - Strengthened Client Relationships: Maintained long-term customer relationships through effective account management, follow-ups, solution-based selling, and after-sales support. - Supported Business Growth: Identified customer needs and recommended suitable commercial kitchen equipment solutions to support operational efficiency and business expansion. - Collaborated Across Departments: Worked with internal teams to coordinate project execution, equipment delivery, installation, and customer satisfaction.
Quick Stats
Education
Certificate
Kenya Utalii college
2010 - 2013