Virtual Assistant, Customer Service, Live chat

Mpho

16,000/mo
Klerksdorp, South Africa
Looking for Full-time
8 hours/day
Availability: EU timezone

Profile Description

I have a customer-facing role experience from my previous work and I also did my certificates for Customer services Administrator, Customer Relationship Management, Google workspace, Microsoft software outlook and Virtual Assistant through EduCourse to learn skills also to be familiar with remote work environment

Top Skills

Calendar Management · <1 yearCustomer.io · <1 yearDocument Management · <1 yearEmail Management · <1 yearEmail Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
LiveChatBeginner
Customer.ioBeginner
ZendeskBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner

Work Experience

Receptionist

Sleepy On

Jul 2024 - Sep 2026

Receptionist

Ema embroidery

Feb 2022 - Apr 2024

Key Achievements:

I was taking customers orders and Answering phone calls for enquiries

Quick Stats

Age31 years
English LevelFluent
ID VerificationNot verified

Certifications

Virtual Assistant

Education

High-school

Mo

2009 - 2015