Virtual Assistant/ Sales & Customer Support

Mitchell

1,200/mo
Johannesburg , South Africa
Looking for Full-time
10 hours/day
Availability: EU timezone

Profile Description

I am a results-driven Virtual Assistant and Sales Professional with 8 years of experience in sales, customer service, cold calling, appointment setting, lead generation, and client relationship management. I have worked with both US and UK clients, providing remote support and delivering results across different industries. I also have hands-on experience in the UK property investment sector, specialising in sourcing buy-to-let and serviced accommodation opportunities using platforms such as Rig...

Top Skills

B2B Sales · <1 yearB2C Sales · <1 yearCustomer.io · <1 yearEmail Support · <1 yearPhone Support · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
Customer.ioBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner

Work Experience

Sales Administrator

Kove Properties

Nov 2025 - Apr 2026

Job Responsibilities:

Worked remotely as a Sales Administrator for a UK-based property investment company, specialising in sourcing buy-to-let and serviced accommodation investment opportunities for investors across the North East of England. My responsibilities included researching and identifying below-market-value properties using Rightmove and Zoopla, conducting property market research, analysing comparable sales...

Email SupportVideo SupportTechnical SupportB2C SalesCustomer.ioB2B SalesSocial Media SupportPhone Support

Sales Person

Ecosolutions

Jan 2019 - Sep 2025

Job Responsibilities:

Delivered sales and after-sales support while maintaining excellent customer relationships. Handled customer calls, enquiries, complaints and follow-ups, providing accurate and professional solutions. Developed sales strategies based on customer needs and consistently worked towards company targets. Generated new business through strategic sales approaches, warm lead qualification and independent...

Email SupportVideo SupportB2C SalesTechnical SupportSocial Media SupportPhone SupportB2B SalesCustomer.io

Floor Manager

Nick’s Eatery

Dec 2018 - Jan 2019

Job Responsibilities:

Supervised a team of 15 employees, delegated responsibilities and monitored daily performance. Handled customer enquiries and complaints, resolving issues quickly and professionally. Coordinated daily restaurant operations, stock management and visual merchandising to maximise sales opportunities. Maintained high customer service standards while supporting staff training and development.

Email SupportVideo SupportTechnical SupportB2C SalesPhone SupportSocial Media SupportB2B SalesCustomer.io

Front Office Manager

Circumfort Marketing

Jan 2016 - Nov 2018

Job Responsibilities:

Managed high-volume phone systems and handled internal and external customer calls. Resolved customer complaints and enquiries professionally, ensuring timely follow-ups and excellent customer service. Supervised and trained reception staff to improve service quality and performance. Implemented strategies to maximise occupancy and revenue while monitoring booking trends. Made outbound calls to wa...

Video SupportEmail SupportTechnical SupportB2C SalesPhone SupportSocial Media SupportB2B SalesCustomer.io

Quick Stats

Age31 years
English LevelFluent
ID VerificationNot verified