Customer Retention SpecialistsCustomer Retention Specialists
Mildred
400/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone
$400
per month
($2/hour)
Member since November 2026
Profile Description
I am a customer-focused banking professional currently working as a Service Centre Agent in a bank contact center, where I handle both inbound and outbound calls. I have experience assisting customers with their enquiries, addressing concerns, promoting products and services, and building positive customer relationships. I enjoy interacting with people, understanding their needs and helping them find suitable solutions. I am adaptable, a good communicator and committed to providing excellent cus...
Top Skills
Customer.io · 3 yearsEmail Support · 3 yearsFreshdesk · 3 yearsLead Management · 3 yearsLinkedIn Ads · 3 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Email SupportAdvanced
Lead ManagementAdvanced
Phone SupportAdvanced
Social Media SupportAdvanced
Customer.ioAdvanced
FreshdeskAdvanced
Marketing & Growth
LinkedIn AdsAdvanced
LinkedIn OptimizationAdvanced
Quick Stats
Age25 years
GenderFemale
English LevelFluent
ID VerificationNot verified