Customer Retention Specialists

Mildred

400/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I am a customer-focused banking professional currently working as a Service Centre Agent in a bank contact center, where I handle both inbound and outbound calls. I have experience assisting customers with their enquiries, addressing concerns, promoting products and services, and building positive customer relationships. I enjoy interacting with people, understanding their needs and helping them find suitable solutions. I am adaptable, a good communicator and committed to providing excellent cus...

Top Skills

Customer.io · 3 yearsEmail Support · 3 yearsFreshdesk · 3 yearsLead Management · 3 yearsLinkedIn Ads · 3 years

Skills & Expertise

Customer Success

Email SupportAdvanced
Lead ManagementAdvanced
Phone SupportAdvanced
Social Media SupportAdvanced
Customer.ioAdvanced
FreshdeskAdvanced

Marketing & Growth

LinkedIn AdsAdvanced
LinkedIn OptimizationAdvanced

Quick Stats

Age25 years
GenderFemale
English LevelFluent
ID VerificationNot verified