Customer Support & Admin AssistantCustomer Support & Admin Assistant
Mildred
$450
per month
($3/hour)
Profile Description
I'm a customer support and admin professional with experience in live chat, outbound sales and legal secretary work. I've answered customers for Samsung, sold fibre internet packages at Fast Fiber, and kept records and deadlines in order as a legal secretary. I also run my own online store, Kelsey Learning Studio, where I write listings, track orders and reply to customers. I have a Digital Marketing Certificate plus Google Ads Search and GA4 certifications. I'm friendly, detail focused and quic...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Chat Support Agent
Samsung
Aug 2024 - Present
Key Achievements:
Answered customer questions and solved problems through live chat. Gave accurate product information and kept customers updated until issues were sorted.
Sales Representative
Fast Fiber
Mar 2020 - Sep 2024
Key Achievements:
Sold fibre internet packages to homes and businesses. Followed up with leads and handled objections politely and clearly.
Legal Secretary
Gonese and Partners
Jul 2019 - Feb 2020
Key Achievements:
Handled day to day admin, documents and record keeping. Tracked tasks and deadlines and caught errors before they became problems.