Virtual Assistant - Appointment Setter

Merlinda

ID Verified
500/mo
General Trias, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I help business owners stay organized, strengthen their online presence, and save time through creative designs and reliable virtual assistance. From creating eye-catching social media graphics to handling administrative tasks, I'm here to make your day-to-day work easier so you can focus on growing your business. Let's bring your ideas to life! What I can do and bring to your business: Graphic Design — Creating cohesive visuals that bring your brand to life. Admin Support — Keeping your daily t...

Top Skills

Brand Identity Design · 3 yearsCanva · 3 yearsLogo Design · 3 yearsSocial Media Graphics · 3 yearsB2C Sales · 2 years

Skills & Expertise

Customer Success

Lead ManagementIntermediate
Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Email SupportBeginner

Design & Creative

CanvaAdvanced
Logo DesignAdvanced
Brand Identity DesignAdvanced
Social Media GraphicsAdvanced
Adobe PhotoshopBeginner

Sales & Business Development

B2C SalesIntermediate
Cold CallingIntermediate
Warm Outreach & Appointment SettingIntermediate
B2B SalesBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
CalendlyBeginner
Research & Information GatheringBeginner
NotionBeginner
TrelloBeginner

Work Experience

FREELANCE GRAPHIC DESIGNER

FREELANCE

Sep 2023 - Present

Key Achievements:

I'm a freelance Graphic Designer, self-taught since 2023. I offer a range of design services, including minimalist logos, invitations, tarpaulins, social media graphics, and marketing collateral. My design expertise includes working with Canva to develop engaging graphics and materials.

CanvaSocial Media GraphicsLogo DesignSocial Media SupportAdobe PhotoshopBrand Identity DesignTrelloNotionResearch & Information Gathering

APPOINTMENT SETTER / COLD CALLER

ROOFTOP

Mar 2026 - Sep 2026

Key Achievements:

Conducted outbound calls to 100+ homeowners, assessing roof eligibility based on age and materials. Scheduled appointments with qualified leads, ensuring optimal conversion rates. Accurately dispositioned non-qualified leads, maintaining organized records and follow-up processes.

Live Chat SupportEmail SupportPhone SupportLead ManagementB2B SalesWarm Outreach & Appointment SettingDocument ManagementExecutive Assistant ServicesEmail ManagementCold CallingResearch & Information GatheringCalendar ManagementB2C Sales

APPOINTMENT SETTER / COLD CALLER

IVOICE MED

Feb 2025 - Oct 2025

Key Achievements:

We call 100 leads daily to connect potential clients with our agents, discuss their insurance needs, and book consultations.

Live Chat SupportEmail SupportPhone SupportLead ManagementB2B SalesB2C SalesCalendar ManagementData EntryWarm Outreach & Appointment SettingCold Calling

Team Leader/ Branch Head Assistant

Vista Cinema and Kinder City

Aug 2022 - Aug 2023

Key Achievements:

Promoted to Team Leader after four months as a Ticket Seller. Responsible for interviewing candidates, overseeing daily operations at Kinder City and Vista Cinema, monitoring staff attendance and working hours, and ensuring sales targets are met. Also handled negotiations for party and theater rentals and coordinated with school administrators for field trips and theater bookings.

Email SupportPhone SupportData EntryResearch & Information GatheringDocument ManagementLive Chat SupportExecutive Assistant Services

CUSTOMER SERVICE REPRESENTATIVE / COLD CALLER

First Evolution Marketing

Feb 2021 - Mar 2022

Key Achievements:

Our team conducts outbound calls to 200 clients to verify vehicle information, followed by seamless transfers to our licensed representatives for in-depth discussions regarding auto warranty and insurance options.

Cold CallingEmail ManagementLead ManagementPhone SupportLive Chat SupportEmail Support

Quick Stats

Age30 years
English LevelConversational
ID VerificationVerified
Portfolio
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