IT Support, Customer Support, Virtual Assistant,IT Support, Customer Support, Virtual Assistant,
Mellania
400/mo
Cape Town , South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$400
per month
($2/hour)
Member since October 2026
Profile Description
I am a motivated IT Support and Customer Service professional with experience in technical troubleshooting, resolving customer issues, website support, and handling customer inquiries. I have skills in Windows, networking, web applications, HTML, CSS, JavaScript, and React. I also use AI tools to improve productivity, research solutions, and streamline daily tasks. I am a quick learner, strong problem-solver, and effective communicator who enjoys helping customers and resolving technical challen...
Top Skills
LiveChat · 2 yearsTechnical Support · 2 yearsTicket Management · 2 yearsVideo Support · 2 yearsCalendar Management · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Video SupportIntermediate
Technical SupportIntermediate
Ticket ManagementIntermediate
LiveChatIntermediate
Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Data & Analytics
Excel (Advanced)Beginner
Software Development
ReactBeginner
HTML5/CSS3Beginner
Node.jsBeginner
NetlifyBeginner
VercelBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Data EntryBeginner
Work Experience
IT support and Customer Support
Emmanuel Finance
Mar 2025 - Aug 2026
Live Chat SupportEmail SupportPhone SupportVideo SupportTechnical SupportSocial Media SupportLiveChatExcel (Advanced)Node.jsTicket ManagementHTML5/CSS3React
Quick Stats
Age31 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Education
Associate's Degree
University of the People
2024 - 2026