Virtual Assistant/ Customer Service Representative

Melissa

1,200/mo
Ozamiz, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

Results-driven professional with experience in customer support, rental underwriting, quality assurance, and teaching. Skilled in reviewing applications and documentation, ensuring compliance with established procedures, resolving customer concerns, and maintaining accurate records. Proficient in remote work, case management, communication, and problem-solving, with strong attention to detail and adaptability. Holds a Bachelor’s degree in Hotel and Restaurant Management, a Bachelor’s degree in S...

Top Skills

Email Support · <1 yearExcel (Advanced) · <1 yearGoogle Sheets (Advanced) · <1 yearLive Chat Support · <1 yearLiveChat · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
Live Chat SupportBeginner
Technical SupportBeginner
ZendeskBeginner
LiveChatBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Real Estate Operations

Real Estate ListingBeginner

Sales & Business Development

SalesforceBeginner

Quick Stats

Age33 years
English LevelFluent
ID VerificationNot verified

Education

Master's Degree

DMC

2023 - 2026