Virtual Assistant, Real Estate Cold CallerVirtual Assistant, Real Estate Cold Caller

Key Achievements:

Conducted high-volume outbound cold calls using Ricochet Phone System and provided scripts. Engaged, qualified, and nurtured prospects through professional phone conversations and follow-ups. Performed warm transfers to the agency for quote assistance, consistently targeting 8–10 qualified transfers per day. Collected and verified lead information, including contact details and relevant prospect needs. Managed callbacks and maintained accurate records of lead status, interactions, and outreach activity. Provided regular updates on call activity, transfers, and lead progress. Consistently followed company scripts, call procedures, and communication standards

Key Achievements:

Managed and nurtured client relationships through calls, SMS, and email Conducted consistent follow-ups with new, existing, and FSBO leads to drive engagement Maintained and updated CRM systems (Compass, CINC) with accurate data, tags, and notes Organized and tracked lead pipelines using spreadsheets and databases Scheduled appointments and coordinated communication between clients and agents Designed marketing graphics for listings, open houses, and price improvements Delivered regular reports on lead status, outreach, and task progress Supported outreach campaigns and event coordination

Key Achievements:

Generated and qualified leads through high-volume outbound calling Scheduled appointments and maintained a consistent sales pipeline Assisted in property valuation using comparable market analysis (CMA) Supported negotiations and facilitated smooth transaction processes Ensured compliance with acquisition and closing procedures

Key Achievements:

Assisted members with benefits, claims, and eligibility inquiries Resolved provider concerns, appeals, and claim disputes Delivered efficient customer support via phone and email