Melanie

Virtual Assistant

Melanie

1,000/mo
IMUS CITY, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I've been a customer support and virtual assistance professional with 20+ years of experience across customer service, technical support, sales support, lead generation, and remote administrative operations. Experienced in managing client communications, booking calendars, CRM and property-listing systems, email and text campaigns, scheduling, and social media content. Known for clear communication, practical problem-solving, and working independently to keep daily operations organized and clien...

Top Skills

Email Support · 10 yearsPhone Support · 10 yearsCalendar Management · 7 yearsData Entry · 7 yearsEmail Management · 7 years

Skills & Expertise

Customer Success

Phone SupportExpert
Email SupportExpert
Live Chat SupportIntermediate
Lead ManagementBeginner

Real Estate Operations

MLS ManagementExpert
Real Estate ListingExpert
Zillow Premier AgentExpert
Follow Up BossIntermediate

Sales & Business Development

B2B SalesBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner

Virtual Assistance & Admin

Calendar ManagementExpert
Data EntryExpert
Email ManagementExpert

Quick Stats

Age43 years
English LevelConversational
ID VerificationNot verified

Education

Bachelor's Degree

National College of Science and Technology

2020 - 2004