Virtual Assistant, Customer Service RepresentativeVirtual Assistant, Customer Service Representative
Mel
2,000/mo
Pasay, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$2,000
per month
($11/hour)
Member since October 2026
Profile Description
I’m a remote outbound sales and appointment-setting professional with 14+ years in call center, customer service, dispatch, and sales roles, including 7+ years working remotely for US clients. For the past 3+ years, I’ve called a mix of warm and cold leads, booking 4-6 appointments a day from 50-60 calls and averaging 8-9 sales a week against a target of 5. I use GoHighLevel daily and follow up with every lead by phone and text, including a reminder call and message on the day of the appointment...
Top Skills
Email Support · 10 yearsFacebook Marketplace · 10 yearsLive Chat Support · 10 yearsPhone Support · 10 yearsTechnical Support · 10 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportExpert
Phone SupportExpert
Email SupportExpert
Technical SupportExpert
Social Media SupportExpert
Lead ManagementExpert
Data & Analytics
Excel (Advanced)Expert
Design & Creative
CanvaAdvanced
CapCutAdvanced
E-commerce & Marketplace
Facebook MarketplaceExpert
TikTok ShopAdvanced
Sales & Business Development
B2C SalesExpert
Cold Email OutreachExpert
Lead GenerationAdvanced
Virtual Assistance & Admin
Calendar ManagementExpert
Email ManagementExpert
CalendlyExpert
AsanaExpert
AirtableAdvanced
Quick Stats
Age39 years
English LevelFluent
ID VerificationNot verified
Education
Bachelor's Degree
Arellano University
2006 - 2010