Virtual Assistant, Customer Service, Social Media ManagerVirtual Assistant, Customer Service, Social Media Manager

Adaptable Operations and Support Professional with over 3 years of cross-functional experience spanning technical support, digital marketing, live surveillance monitoring, lead generation, and executive virtual assistance. Proven track record in managing high-severity system issues (SEVs), executing real-time incident documentation, and driving strategic social media content and outreach workflows. Highly skilled in maintaining SLA compliance, optimizing client communication, and streamlining op... See more