Virtual AssistantVirtual Assistant

Matthew

1,200/mo

Philippines

Looking for Full-time

8 hours/day

Availability: US / Asia timezone

$1,200

per month

($7/hour)

Member since October 2026

Profile Description

Work Preferences: Open to remote or hybrid opportunities in team leadership, customer support, operations, or virtual assistance, with a focus on career growth, flexibility, and continuous learning. Professional Summary: Fintech Team Leader with 5+ years of BPO experience in customer service, team performance management, escalations, quality assurance, coaching, and operational reporting. Skilled in problem-solving, stakeholder communication, and using CRM and reporting tools to improve team ef...

Top Skills

Account Management · 5 yearsPhone Support · 4 yearsExcel (Advanced) · 3 yearsGoogle Sheets (Advanced) · 3 yearsCoaching & Mentoring · 2 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Phone SupportAdvanced

Live Chat SupportIntermediate

Email SupportIntermediate

Lead ManagementIntermediate

Virtual Assistance & Admin

Data EntryIntermediate

Specialized Skills

Performance ManagementIntermediate

Coaching & MentoringIntermediate

Sales & Business Development

Account ManagementExpert

Data & Analytics

Excel (Advanced)Advanced

Google Sheets (Advanced)Advanced

Quick Stats

Age29 years

English LevelConversational

ID VerificationNot verified

Certifications

White Belt Six Sigma

Call Center Fraud Awareness

AI For Beginners Program

AML Transaction Monitoring