Virtual Assistant/CSR/Admin StaffVirtual Assistant/CSR/Admin Staff
Mary
ID Verified600/mo
Laurel, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone
$600
per month
($3/hour)
Member since January 2026
Profile Description
Detail-oriented General Virtual Assistant and Customer Service Professional with over three years of experience handling customer support, administrative tasks, data entry, and CRM management. Highly proficient in digital tools, ticketing systems, and remote collaboration platforms, with a proven ability to multitask, meet deadlines, and deliver high-quality results in fast-paced environments.
Top Skills
Email Support · 3 yearsGoogle Sheets (Advanced) · 3 yearsLive Chat Support · 3 yearsLiveChat · 3 yearsOrder Fulfillment · 3 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Content & Writing
Email CopywritingBeginner
Product DescriptionsBeginner
Software Development
WebflowBeginner
AI & Automation
Workflow AutomationBeginner
API IntegrationBeginner
Customer Success
Live Chat SupportAdvanced
Email SupportAdvanced
Phone SupportAdvanced
Ticket ManagementAdvanced
ZendeskAdvanced
LiveChatAdvanced
Data & Analytics
Google Sheets (Advanced)Advanced
Design & Creative
CanvaIntermediate
CapCutBeginner
E-commerce & Marketplace
Order ProcessingAdvanced
Order FulfillmentAdvanced
TikTok ShopBeginner
Product Listing OptimizationBeginner
Marketing & Growth
HubSpotBeginner
Sales & Business Development
SalesforceAdvanced
Work Experience
Customer Support Specialist II
Crescendo/Partnerhero Philippines
Jun 2024 - Jan 2026
Email CopywritingProduct DescriptionsWorkflow AutomationLive Chat SupportEmail SupportTicket ManagementZendeskLiveChatGoogle Sheets (Advanced)Product Listing OptimizationOrder FulfillmentOrder ProcessingHubSpotSalesforce
TSR I
Franke Foodservice Philippines
Jan 2024 - May 2024
SalesforceOrder FulfillmentOrder ProcessingProduct Listing OptimizationTicket ManagementEmail SupportPhone SupportEmail CopywritingProduct Descriptions
Healthcare CSR
TTEC
May 2023 - Sep 2023
Phone SupportZendeskTicket ManagementSalesforceOrder Fulfillment
CSR II
Alorica
Sep 2022 - May 2023
Email CopywritingProduct DescriptionsPhone SupportTicket ManagementZendeskLiveChatOrder ProcessingOrder FulfillmentSalesforce
Pharmacy Assistant
Watsons
Oct 2019 - May 2022
Product DescriptionsOrder FulfillmentOrder Processing
Quick Stats
Age28 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
EnglishConversational
ID VerificationVerified
Education
Bachelor's Degree
Manila Central University
2013 - 2018