Customer Service, Quality Assurance, Sales & MarketingCustomer Service, Quality Assurance, Sales & Marketing
Mary
ID Verified$1,000
per month
($6/hour)
Profile Description
A dynamic and versatile professional with over 10 years of experience across Customer Service, Sales Coordination, Quality Assurance and Administrative Support. Proven track record supporting real estate professionals, marine industry, executive leaders and international clients across the globe. Previously worked remotely for an Australian company and experience working in Singapore personally. Delivering high quality assurance and operational efficiency under pressure. Known for strong problem...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Work Experience
Customer Service Executive
Boxbrownie.com Pty Ltd
Jul 2022 - Oct 2026
Job Responsibilities:
• Assist Real Estate Agents, Property Managers, Property Owners, Builders and Developers, Photographers to provide quality images and Floor and Site Plans for listings • Conducted rigorous quality control checks and scored submitted jobs in alignment with company standards, significantly reducing turnaround errors. • Filtered and evaluated inbound requests to identify potential issues, preventing...
Renders Executive
Boxbrownie.com Pty
Mar 2022 - Jun 2022
Job Responsibilities:
• In charge in qualifying and providing quotation to the Real Estate Agents, Property Managers, Property Owners, Builders and Developers inquiries. • Handled incoming customer emails, chats, and phone inquiries, delivering timely pricing and project details. • Create custom quotations, manage project registrations, and actively follow up on sales leads to convert inquiries into active orders. • Pr...
Sales Coordinator
Atlas Marine Service Pte Ltd ( Singapore )
Apr 2009 - Apr 2013
Job Responsibilities:
• Coordinated end-to-end sales orders for repair units and spare parts across local and international clients. • Managed procurement, sourced materials, and performed project costing for onboard marine engineering services. • Prepared Purchase Orders (POs), Delivery Orders (DOs), and Invoices while managing monthly sales reports and stock inventory counts. • Handled import/export documentation and...
Sales & Marketing Executive
Phyllis Ngam (Real Estate Project Director- On Site) Singapore
Apr 2009 - Mar 2010
Job Responsibilities:
• Coordinated online property listings and marketing efforts while enhancing client communication for the Project Director. • Guided prospective clients in identifying suitable rental properties and navigating lease agreement documentation. • Streamlined executive correspondence and appointment scheduling while maintaining organized administrative records.
Sales Consultant
True Fitness Ltd. (On-Site ) Singapore
Oct 2008 - Nov 2008
Job Responsibilities:
• Executed telemarketing campaigns and engaged walk-in clients, resulting in increased membership sign-ups and renewals. • Facilitated contract sign-ups, renewals, and account documentation for customers, ensuring compliance and customer satisfaction. • Consulted customers on fitness equipment solutions aligned with training goals and space requirements. • Conducted product demonstrations to expla...
Sales Representative
Emcor Inc.,
May 2005 - Jun 2008
Job Responsibilities:
• Managed front-line sales, marketing campaigns, promotional event preparation, and customer inquiries. • Handled cashiering, basic financial transactions (including Western Union money transfers), and inventory tracking for supplies and products. • Performed administrative duties including secretarial support, meeting minute preparation, data encoding, and switchboard management. • In charged for...