Mary

Virtual Assistant / QAQC Engineer

Mary

1,500/mo
Bay, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Highly skilled and detail-oriented professional delivering premium administrative and operational support to professionals and businesses. Expert in managing emails, calendars, scheduling meetings, and handling sensitive information with discretion and accuracy. Proficient in document preparation, data management, and record keeping, ensuring organized and audit-ready work flows. Adept at anticipating client needs, coordinating with teams, and implementing proactive solutions to streamline pr...

Top Skills

Excel (Advanced) · 5 yearsCalendar Management · 3 yearsCanva · 3 yearsData Entry · 3 yearsDocument Management · 3 years

Skills & Expertise

E-commerce & Marketplace

Order ProcessingAdvanced
ShopifyIntermediate
Product Listing OptimizationIntermediate
Inventory ManagementIntermediate
Order FulfillmentIntermediate
TikTok ShopBeginner

Sales & Business Development

NegotiationIntermediate

Virtual Assistance & Admin

Calendar ManagementAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Data EntryAdvanced
Meeting CoordinationAdvanced
Personal Assistant ServicesAdvanced
CalendlyIntermediate
AsanaIntermediate
Monday.comIntermediate
ClickUpIntermediate
NotionIntermediate

Design & Creative

CanvaAdvanced
Video EditingBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Advanced

Customer Success

Email SupportAdvanced

Work Experience

QAQC Engineer

Mundo Design + Build Inc.

Aug 2025 - Jun 2026

Key Achievements:

Ensured all construction activities complied with project specifications, quality standards, and regulatory requirements. Managed extensive documentation, including inspection reports, material submittals, method statements, RFIs, ITPs, test results, and daily/weekly progress reports, maintaining accuracy and audit readiness. Conducted regular site inspections to monitor workmanship, verify materials, and identify non-conformances, implementing corrective and preventive actions promptly. Coordinated closely with contractors, consultants, and project teams to resolve quality issues and ensure alignment with project objectives. Reviewed technical drawings and specifications to support proper execution and compliance. Maintained organized records of all quality control activities and supported internal and external audits. Assisted in project coordination, reporting, and administrative tasks beyond QAQC functions, contributing to efficient workflow, timely project delivery, and adherence to safety and quality standards across all phases of construction

Shopify Virtual Assistant

Shopify

Feb 2025 - Sep 2025

Key Achievements:

A proactive eCommerce VA who takes ownership, sets high standards, and make sure every task is completed accurately, efficiently, and on time. Managed daily Shopify operations for an eCommerce store specializing in dog supplies, pet essentials, and everyday necessities maintaining accurate product information, inventory, and customer-ready listings. Created and optimized product listings, including titles, descriptions, images, pricing, SKUs, keywords, collections, categories, and tags, improving store organization and product visibility. Processed customer orders, monitored fulfillment, coordinated with suppliers, and tracked shipments to support timely and accurate deliveries. Provided professional email and chat support, efficiently handling order updates, returns, refunds, exchanges, and product inquiries to maintain a positive customer experience. Used Google Sheets to monitor inventory, organize product data, identify discrepancies, and prepare operational reports. Conducted quality checks to resolve listing and inventory errors before they affected customers. Supported product launches, promotions, and daily eCommerce tasks while working independently in a fast-paced remote environment, consistently prioritizing accuracy, efficiency, initiative, and timely completion. Took initiative to resolve issues, manage priorities, and complete tasks with minimal supervision.

General Virtual Assistant

Jovan Serrano

Oct 2024 - Jul 2025

Key Achievements:

Efficient and detail-oriented General Virtual Assistant with strong skills in administrative support, documentation, data entry, online research, and digital file management. Experienced in organizing information, maintaining accurate records, managing emails, and scheduling tasks. Researching and documenting perfume and fragrance product details from available sources, including product type, formulation, fragrance concentration, scent profile, expected longevity, and other relevant specifications. Able to organize product information clearly and accurately for easy reference, customer support, listings, or internal documentation. Proficient in office applications, productivity tools, project management platforms, and various digital communication tools. Highly organized, adaptable, and capable of managing multiple tasks independently while meeting deadlines. With strong attention to detail and a willingness to learn, committed to providing reliable administrative and documentation support and helping businesses maintain accurate information and efficient day-to-day work flows.

Sales Representative

Beauche International - Calauag Branch

Aug 2020 - Nov 2021

Key Achievements:

Delivered excellent customer service in a skincare retail environment, providing personalized product recommendations and support based on customer needs. Assisted customers by explaining product usage, benefits, and proper application, ensuring a positive shopping experience. Handled daily transactions with accuracy and attention to detail, demonstrating strong organizational and data handling skills. Maintained updated product displays and supported inventory monitoring to ensure stock availability and accurate tracking. Responded promptly to customer inquiries and concerns, building trust and ensuring satisfaction. Collaborated with team members to support smooth daily operations and achieve sales targets.

Quick Stats

Age26 years
English LevelFluent
ID VerificationNot verified
Portfolio
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