Marvee

Client Relations Manager

Marvee

ID Verified
1,400/mo
Roxas City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Customer Service and Administrative Professional with 6+ years of experience supporting customers, executives, healthcare providers, and business operations. Proven expertise in customer support, quality assurance, insurance verification, scheduling, data management, conflict resolution, and process improvement. Experienced in remote work environments, CRM systems, bookkeeping support, and cross-functional collaboration. Recognized for strong communication skills, attention to det...

Top Skills

Coaching & Mentoring · 6 yearsEmail Support · 6 yearsPhone Support · 5 yearsTicket Management · 5 yearsLive Chat Support · 4 years

Skills & Expertise

Content & Writing

Creative WritingAdvanced
CopywritingIntermediate
SEO Content WritingIntermediate

Customer Success

Email SupportExpert
Phone SupportExpert
Ticket ManagementExpert
Live Chat SupportAdvanced
Video SupportIntermediate
Social Media SupportIntermediate

Design & Creative

CanvaBeginner
CapCutBeginner
Video EditingBeginner
Adobe Premiere ProBeginner

Finance & Accounting

QuickBooksBeginner
BookkeepingBeginner

Marketing & Growth

Facebook Business ManagerBeginner
Email MarketingBeginner
Content StrategyBeginner

Virtual Assistance & Admin

Calendar ManagementAdvanced
Data EntryAdvanced
Meeting CoordinationAdvanced
Email ManagementIntermediate
Personal Assistant ServicesIntermediate
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
TrelloBeginner

Specialized Skills

Coaching & MentoringExpert
OnboardingIntermediate
Telehealth SupportBeginner

Human Resources

SOP WritingAdvanced
Policy WritingAdvanced
TimekeepingIntermediate

Work Experience

Salesperson

Chunky Wraps

May 2025 - Oct 2026

Client Relations Associate/Manager

Kitwick

Aug 2026 - Oct 2026

Phone SupportVideo SupportEmail SupportSOP Writing

Executive Assistant

Frese Industries Inc

Oct 2025 - Feb 2026

Email SupportMeeting CoordinationExecutive Assistant ServicesEmail ManagementEmail MarketingQuickBooksBookkeepingSocial Media SupportVideo EditingCapCutCanvaPersonal Assistant ServicesFacebook Business Manager

Modern Workforce MD

Clinical Coordinator

Mar 2024 - Jan 2025

Phone SupportEmail SupportTicket ManagementTrelloTelehealth Support

Diamond Law LLC

Administrative Assistant

Oct 2023 - Mar 2024

Email SupportPhone SupportEmail ManagementCalendar ManagementOnboardingResearch & Information Gathering

Quality Assurance Analyst

ePerformax Contact Centers & BPO

Jul 2020 - Aug 2023

Live Chat SupportEmail SupportTicket ManagementEmail ManagementMeeting CoordinationCoaching & Mentoring

Team Leader

ePerformax Contact Centers & BPO

Jul 2018 - Jun 2020

Live Chat SupportPhone SupportEmail SupportTicket ManagementMeeting CoordinationCoaching & MentoringTimekeeping

Customer Service Representative

ePerformax Contact Centers & BPO

May 2017 - Jul 2018

Live Chat SupportPhone SupportEmail Support

Quick Stats

Age33 years
English LevelFluent
ID VerificationVerified

Education

Certificate

Capiz State University

2014 - 2016

Certificate

Sancta Maria Mater et Regina Seminarium

2010 - 2013

Certificate

St Pius X Seminary

2009 - 2010

High-school

Saint Joseph Diocesan School

2005 - 2009