Virtual AssistantVirtual Assistant
Marissa
$850
per month
($5/hour)
Profile Description
Experienced Virtual Assistant with 9+ years of experience in logistics operations, account management, and customer service. Skilled in shipment monitoring, invoice processing, CRM management, order coordination, and client relations. Proficient in various business tools, with strong communication, organizational, and multitasking skills. Dedicated to delivering accurate, efficient, and reliable administrative and operational support.
Work Experience
Virtual Assistant / Operations
Gold Freight Logistics
Jul 2023 - Sep 2026
Job Responsibilities:
As a Virtual Assistant in Operations for Gold Freight Logistics, I played a key role in supporting daily logistics activities for a Canadian-based freight company. My responsibilities centered on monitoring shipments, ensuring real-time communication, and maintaining the accuracy of financial documentation. - Monitored shipment and dispatch operations, delivering timely status updates and addres...
Virtual Assistant / Account Manager
Alloy Computer Products
Jan 2019 - Jun 2023
Job Responsibilities:
As a Virtual Assistant and Account Manager for Alloy Computer Products, an Australian-based manufacturer & distributor. I managed reseller accounts and provided comprehensive support to ensure high customer satisfaction. My role involved maintaining accurate records, identifying revenue opportunities, and supporting client needs through responsive service. - Built and maintained strong client rel...
Virtual Assistant / Customer Service Representative
Alloy Computer Products
Mar 2017 - Dec 2018
Job Responsibilities:
During my tenure as a Virtual Assistant and Customer Service Representative at Alloy Computer Products, I supported Account Managers by delivering high-quality customer service to resellers. My responsibilities included handling enquiries and managing the end-to-end order process. - Provided customer support to resellers via phone, email, and live chat, assisting Account Managers in addressing cl...