Quality Analyst, CSR, TSR, Client CoordinatorQuality Analyst, CSR, TSR, Client Coordinator

Results-driven professional with over 10 years of experience in customer service, technical support, quality assurance, and content moderation. Skilled in handling complex customer concerns, evaluating performance against quality standards, troubleshooting issues, and coordinating with cross-functional teams to ensure efficient service delivery. Experienced in supporting global clients, managing escalations, and maintaining operational excellence in fast-paced environments. Adaptable, detail-ori... See more