Customer Support

Maricris

ID Verified
1,000/mo
Quezon, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have spent over 10 years dealing with customer support, tech troubleshooting, chat queues, and billing mix-ups. Whether it is helping people with phones, processing orders, handling refunds, or sorting out accounts, I know how to keep things running smoothly. I love solving problems, keeping things organized, and making sure customers are happy.

Top Skills

Calendar Management · <1 yearCalendly · <1 yearCrisp · <1 yearDocument Management · <1 yearEmail Management · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
Social Media SupportBeginner
ZendeskBeginner
CrispBeginner
LiveChatBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner

Work Experience

Customer Support

Afni

Sep 2024 - Apr 2026

Phone SupportDocument ManagementTechnical Support

Collections Specialist

Accenture

May 2021 - Aug 2024

Phone SupportDocument Management

Quick Stats

Age36 years
English LevelFluent
ID VerificationVerified
Portfolio
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