Trainer

Maria

880/mo
Philippines
Looking for Full-time
10 hours/day
Availability: US / Asia timezone

Profile Description

Hi, my name is Maria Sarra Bettina Bermas, and I am excited to apply for the Candidate Intake Specialist position. I bring over 12 years of experience in customer service, healthcare operations, quality assurance, training, and team leadership within the BPO industry. Throughout my career, I have developed strong communication skills, attention to detail, and a genuine passion for helping people. Most recently, I have worked as a Trainer and Associate Trainer, where I facilitated onboarding pr...

Top Skills

Phone Support · 10 yearsCoaching & Mentoring · 4 yearsTicket Management · 2 yearsCurriculum Development · 1 yearOnline Course Creation · 1 year

Skills & Expertise

Customer Success

Phone SupportExpert
Ticket ManagementIntermediate
Live Chat SupportBeginner
Email SupportBeginner
CrispBeginner
Customer.ioBeginner

Specialized Skills

Coaching & MentoringAdvanced
Online Course CreationIntermediate
Curriculum DevelopmentIntermediate
Technical TrainingBeginner
Medical BillingBeginner

Work Experience

Trainer

Carelon Global Solutions

Sep 2025 - Present

Curriculum DevelopmentCoaching & MentoringTechnical TrainingOnline Course Creation

Quick Stats

Age32 years
English LevelConversational
ID VerificationNot verified