Macy

Adminitrative and Operation Support

Macy

ID Verified
850/mo
Tayabas, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented administrative professional with three years of experience keeping customer records accurate, organized, and secure. Maintained zero dispatch errors at RAMJEAN Car Rentals by double-checking every booking and reservation. Experienced in verifying information, managing contracts and files in Google Workspace, and handling confidential documents. Trained in CRM tools, including HubSpot, and in real estate virtual assistance. Works independently, meets deadlines, and learns new syst...

Top Skills

Calendar Management · 3 yearsCanva · 3 yearsEmail Management · 3 yearsEmail Support · 3 yearsLive Chat Support · 3 years

Skills & Expertise

AI & Automation

n8nBeginner
Make (Integromat)Beginner

Customer Success

Live Chat SupportAdvanced
Email SupportAdvanced
LiveChatAdvanced

Data & Analytics

Google Sheets (Advanced)Intermediate

Design & Creative

CanvaAdvanced

Human Resources

SOP WritingBeginner

Marketing & Growth

HubSpotBeginner

Virtual Assistance & Admin

Calendar ManagementAdvanced
Email ManagementAdvanced
Data EntryBeginner
NotionBeginner

Work Experience

Administrative and Operation Manager

RAMJEAN Car Rental

Oct 2023 - Present

Job Responsibilities:

Answered customer inquiries by email and Meta platforms in under 15 minutes Managed bookings and reservations from inquiry to return, with zero dispatch errors from double-checking every booking Tracked vehicle dispatch across 5 regional hubs Prepared rental contracts and kept records in Google Workspace Collected and verified customer documents, including driver’s licenses and proofs of address,...

Email SupportCanvaCalendar ManagementLive Chat SupportGoogle Sheets (Advanced)Data Entry

Quick Stats

Age35 years
English LevelConversational
ID VerificationVerified
Portfolio
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Education

Certificate

Polytechnic University of the Philippines

2019 - 2021