Virtual Assistant

Ma.

300/mo
Manila, Philippines
Looking for Part-time
4 hours/day
Availability: US timezone

Profile Description

Customer service communicating with different people. Used to lead a team in BPO. I can communicate very well since I am confident that I can handle all the tasks that has been given to me.

Top Skills

Email Support · <1 yearLive Chat Support · <1 yearPhone Support · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
Live Chat SupportBeginner
Phone SupportBeginner

Work Experience

Agent

CWT

Jul 2024 - Jan 2026

Job Responsibilities:

Customer service. Handling flight / hotel and car bookings

Email SupportPhone SupportLive Chat Support

Agent & Team Lead

WNS

Nov 2017 - Jul 2024

Job Responsibilities:

Answering phone calls when I am an agent. Handling flight / hotel and car bookings (customer service). Handle a team when I became a team leader.

Email SupportPhone SupportLive Chat Support

Quick Stats

Age30 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationNot verified
Portfolio
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Education

Bachelor's Degree

Polytechnic University of the Philippines

2013 - 2017