Ma.

DM Appointment Setter / Customer Service

Ma.

ID Verified
800/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m a detail-oriented and organized professional with experience in DM appointment setting, customer service, and general administrative support. I enjoy connecting with people, understanding their needs, and keeping communication clear and organized. Through my previous roles, I’ve developed strong skills in engaging with prospects, managing appointments, handling customer concerns, and supporting daily operations. I’m always willing to learn, open to feedback, and committed to doing my work we...

Top Skills

B2C Sales · <1 yearCalendly · <1 yearChatGPT for Marketing · <1 yearCold Email Outreach · <1 yearEmail Support · <1 year

Skills & Expertise

E-commerce & Marketplace

Facebook MarketplaceBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Ticket ManagementBeginner
Social Media SupportBeginner
LiveChatBeginner

Virtual Assistance & Admin

CalendlyBeginner

Sales & Business Development

Lead GenerationBeginner
Cold Email OutreachBeginner
B2C SalesBeginner

Marketing & Growth

Facebook Business ManagerBeginner
ChatGPT for MarketingBeginner

Work Experience

Appointment Setter

Business Lead Maximizer

Sep 2024 - Jul 2025

Key Achievements:

- Engaged with leads and potential clients through calls, messages, and email to introduce services and schedule appointments. - Qualified prospects by gathering relevant information and identifying their needs before booking consultations. - Managed appointment calendars, including scheduling, confirmations, cancellations, and rescheduling. - Coordinated Zoom meetings and consultations while ensuring prospects received accurate appointment details. - Maintained organized lead records and communication logs to track follow-ups and appointment status. - Built rapport with prospects through clear, professional, and friendly communication.

CalendlyLive Chat SupportEmail Support

Quick Stats

Age23 years
English LevelConversational
ID VerificationVerified