Ma.

Virtual Assistant, customer relations, chat support

Ma.

ID Verified
1,000/mo
Cavite , Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

I have 15 years of experience in customer service in the aviation industry, where I developed strong skills in communication, coordination, problem-solving, client service, and handling high-pressure situations.

Top Skills

Airbnb · <1 yearEmail Support · <1 yearExcel (Advanced) · <1 yearExecutive Assistant Services · <1 yearGoogle Sheets (Advanced) · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Social Media SupportBeginner
LiveChatBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Python (Pandas/NumPy)Beginner
SQLBeginner
Power BIBeginner
TableauBeginner

Virtual Assistance & Admin

Travel PlanningBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner

Real Estate Operations

AirbnbBeginner

Work Experience

Flight Attendant

Airasia

Mar 2012 - Present

Key Achievements:

Ensure passenger safety and security, time management, multi tasking and customer-focused

Quick Stats

Age35 years
English LevelConversational
ID VerificationVerified

Certifications

Data Analyst