Lyka

General Virtual Assistant

Lyka

1,200/mo
Laguna, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Remote Operations Manager, Marketing Lead, and Virtual Assistant with 6+ years of experience in customer service, executive support, social media management, CRM, bookkeeping, and digital marketing. I help founders and small businesses stay organized, communicate effectively, qualify leads, manage campaigns, and deliver a seamless client experience. My background spans real estate marketing, digital marketing operations, customer relations, executive assistance, and content creation. I’m organ...

Top Skills

Data Entry · 8 yearsDocument Management · 8 yearsEmail Management · 8 yearsEmail Support · 8 yearsGorgias · 8 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Ticket ManagementExpert
Email SupportExpert
LiveChatExpert
Social Media SupportAdvanced
Lead ManagementAdvanced
ZendeskAdvanced

E-commerce & Marketplace

Order ProcessingExpert
Order FulfillmentExpert
GorgiasExpert
ShopifyAdvanced
Shopify PlusAdvanced
Facebook MarketplaceAdvanced
Product Listing OptimizationAdvanced
Inventory ManagementAdvanced
TikTok ShopAdvanced
WooCommerceAdvanced
EtsyAdvanced
Amazon Seller CentralIntermediate

Finance & Accounting

Payroll ProcessingExpert
BookkeepingAdvanced
Accounts Payable/ReceivableAdvanced

Marketing & Growth

KlaviyoIntermediate
MailchimpIntermediate
Email MarketingBeginner

Real Estate Operations

PropStreamBeginner

Sales & Business Development

Lead GenerationAdvanced
Cold Email OutreachAdvanced
Account ManagementAdvanced
Warm Outreach & Appointment SettingAdvanced
SalesforceAdvanced
Zoho CRMAdvanced

Specialized Skills

OnboardingIntermediate

Virtual Assistance & Admin

Data EntryExpert
Email ManagementExpert
Document ManagementExpert
Meeting CoordinationExpert
Executive Assistant ServicesExpert
Personal Assistant ServicesExpert
Calendar ManagementAdvanced
Research & Information GatheringAdvanced
CalendlyAdvanced
AsanaAdvanced
NotionAdvanced
Monday.comAdvanced
ClickUpIntermediate
TrelloIntermediate

Quick Stats

Age28 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Education

Bachelor's Degree

Far Eastern University

2015 - 2019