Virtual AssistantVirtual Assistant

Luigi

ID Verified

1,000/mo

Olongapo, Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$1,000

per month

($6/hour)

Member since October 2026

Profile Description

A detail-oriented and adaptable professional with experience in Customer Experience, Marketplace Operations Quality Assurance, and event coordination. Skilled in managing priorities, organizing information, handling escalations, coordinating with different stakeholders, and identifying opportunities to improve workflows. Recognized for strong communication, problem-solving, and attention to detail, with a proactive approach to anticipating needs and ensuring tasks are completed efficiently. With...

Top Skills

Email Support · 3 yearsTicket Management · 3 yearsZendesk · 3 yearsAdobe Photoshop · <1 yearCanva · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

ZendeskAdvanced

Email SupportAdvanced

Ticket ManagementAdvanced

Live Chat SupportBeginner

Data & Analytics

Google Sheets (Advanced)Beginner

Excel (Advanced)Beginner

Design & Creative

CanvaBeginner

Adobe PhotoshopBeginner

Virtual Assistance & Admin

Executive Assistant ServicesBeginner

Personal Assistant ServicesBeginner

Work Experience

Customer Experience & Marketplace Operations QA

Buwelo

Jan 2021 - Aug 2025

Key Achievements:

Received multiple Best in Quality awards, Stand-Out Performer, and Best Employee of the Year

ZendeskGoogle Sheets (Advanced)Excel (Advanced)Live Chat SupportEmail SupportTicket Management

Quick Stats

Age27 years

English LevelFluent

ID VerificationVerified

Portfolio

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Certifications

Design for Six Sigma Green Belt Certificate

Education

Bachelor's Degree

Gordon College

2017 - 2021