Lourdjean

Virtual Assistant

Lourdjean

ID Verified
800/mo
Villareal, Samar, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Real Estate Virtual Assistant with 4 years of experience in the real estate industry, including supporting real estate investors and mortgage loan brokers. Experienced in lead generation through cold calling and social media, appointment setting, form creation, and document follow-ups. Familiar with real estate wholesaling, fix-and-flip properties, and mortgage notes. Organized, detail-oriented, and willing to learn new tools and processes to provide reliable support and help clients manage thei...

Top Skills

Calendar Management · <1 yearCalendly · <1 yearCanva · <1 yearCapCut · <1 yearCold Calling · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Email SupportBeginner

Design & Creative

CanvaBeginner
CapCutBeginner

E-commerce & Marketplace

Facebook MarketplaceBeginner

Real Estate Operations

Real Estate ListingBeginner

Sales & Business Development

Cold CallingBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
SalesforceBeginner
Warm Outreach & Appointment SettingBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
CalendlyBeginner
Data EntryBeginner

Work Experience

VIRTUAL ASSISTANT

REVA GLOBAL

Jun 2022 - Aug 2026

Key Achievements:

Supported real estate investors and mortgage loan brokers with lead generation, cold calling, social media outreach, appointment setting, and follow-ups. Created forms to gather information from potential borrowers and assisted with follow-ups on outstanding loan documents. Experienced in real estate wholesaling, fix-and-flip properties, mortgage notes, and investor financing. Contributed to helping clients close deals, including supporting one client who successfully closed 7 mortgage note deals within just 3 months through consistent lead generation and follow-up efforts. Organized, proactive, and committed to helping clients grow their business and achieve their goals.

Customer Service Representative

Garrett and Talon Inc

Feb 2012 - Jun 2022

Key Achievements:

Handled customer service, sales, and customer support through inbound and outbound calls, email, and live chat. Assisted customers with inquiries, resolved concerns, provided product and service information, and followed up to ensure customer satisfaction. Supported sales efforts by identifying customer needs and helping generate sales opportunities. Recognized as Employee of the Month multiple times and achieved some of the highest GPA scores, demonstrating strong performance, consistency, and a commitment to delivering quality work.

Quick Stats

Age36 years
English LevelFluent
ID VerificationVerified