Operations and Automations SpecialistOperations and Automations Specialist
Louie
ID Verified$1,600
per month
($9/hour)
Profile Description
Operations professional with hands-on experience in fulfillment coordination, data reconciliation, process documentation and workflow automation. I build SOPs, dashboards and reporting systems, coordinate partners and vendors, and supervise teams to keep operations running smoothly. Tools: ClickUp, Trello, Notion, Google Sheets, Excel, Airtable, Zapier, Make, QuickBooks, Xero, Stripe, Slack, Teams, Zoom, ChatGPT and Gemini.
Work Experience
Freelance Software Developer
Self-employed / Freelance
Feb 2025 - Present
Key Achievements:
- Built dashboards and workflows in Notion, Airtable and Sheets - Automated recurring processes with Zapier and Make - Developed internal web tools with HTML, CSS and JavaScript - Organized data and projects to improve operational efficiency
Operations and Automation Specialist
TR
Jan 2025 - Present
Key Achievements:
- Built automations, SOPs and a team knowledge hub - Partnered with engineers to fix bugs and improve dashboards - Created and quality-checked AI-curated gift catalogs - Reconciled high-volume transaction and redemption records - Resolved data mismatches across clients, platform and partners - Coordinated drop-ship fulfillment and order tracking pipelines - Set up client reward programs, kiosks and HR recognition tiers
Freelance Graphic Designer & Video Editor
Self-employed / Freelance
Jan 2019 - Present
Key Achievements:
- Managed client projects, briefs and delivery timelines - Coordinated revisions and feedback with stakeholders - Produced graphics, video and brand assets for campaigns
Email Marketing & Partnership Manager
Confidential
Nov 2025 - Aug 2026
Key Achievements:
- Managed partnerships, sponsorships and vendor collaborations - Coordinated campaign schedules, timelines and audiences - Maintained partner records, reports and contact databases - Supported leadership with documentation and reporting
Marketing Coordinator | SMM
Confidential
Oct 2025 - Jan 2026
Key Achievements:
- Managed content calendars, schedules and deadlines - Coordinated influencers, partners and internal teams - Organized digital files, assets and marketing materials - Prepared performance reports and handled inquiries - Supported management with admin and coordination tasks
Risk Reduction Specialist (Seasonal)
Confidential
Jun 2025 - Sep 2025
Key Achievements:
- Monitored platform activity to flag fraud and unusual patterns - Resolved payment disputes, damage claims and escalations - Analyzed fraud trends to improve policies and processes
Customer Service Advisor
Confidential
Jan 2024 - Nov 2024
Key Achievements:
- Handled orders, payments and customer inquiries - Resolved delivery and product issues; upsold menu items
Customer Service Representative
Confidential
Aug 2023 - Dec 2023
Key Achievements:
- Managed room bookings, availability and guest requests - Coordinated front-desk check-ins/outs and processed payments
Executive Assistant / SMM (Beauty)
Confidential
Jun 2019 - Aug 2021
Key Achievements:
- Managed executive schedules, meetings, emails and admin tasks - Coordinated stakeholders, vendors and partners for brand events
Quick Stats
Certifications
Education
Bachelor's Degree
Caraga State University
2019 - 2024