Customer service agentCustomer service agent

Dedicated and customer-focused professional with a Diploma in Information Technology, specialising in Networking, and several years of experience in technical support and customer service. Experienced in troubleshooting technical issues, assisting customers, resolving queries, and providing effective solutions in fast-paced call centre environments. Skilled in communication, problem-solving, customer relationship management, and working with computer-based systems. Adaptable, reliable, and eager... See more