E-commerce VA

Elynne

600/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I'm an experienced Customer Service and Virtual Assistant professional with a strong background in eCommerce support, SaaS support, travel reservations, and energy compliance. I specialize in order handling, product support, billing clarification, data management, and cross-team coordination, using platforms like Zendesk, Shopify, Salesforce, and Google Workspace. I bring 9+ years of consistent, high-quality service, known for my accuracy, empathy, and ability to resolve issues efficiently.

Top Skills

Data Entry · 10 yearsEmail Support · 10 yearsLive Chat Support · 10 yearsTicket Management · 10 yearsTechnical Support · 5 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Ticket ManagementExpert
Email SupportExpert
Technical SupportExpert
Social Media SupportAdvanced
ZendeskBeginner
FreshdeskBeginner
LiveChatBeginner
IntercomBeginner

E-commerce & Marketplace

Facebook MarketplaceAdvanced
ShopifyIntermediate
Amazon Seller CentralIntermediate
Order ProcessingIntermediate
Inventory ManagementIntermediate
Order FulfillmentIntermediate

Virtual Assistance & Admin

Data EntryExpert

Quick Stats

Age32 years
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

Bulacan State University

2011 - 2016