Customer Service RepresentativeCustomer Service Representative
Laycel
650/mo
General Santos City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone
$650
per month
($4/hour)
Member since October 2026
Profile Description
I have roughly 8 years Bpo experience and 6 months cold calling experience both international account . For bpo mostly telco account such as AT&T uverse, broadband and retention sales and tech support roles , I've also handled Expedia Relocations and Sears Deliveries , cold calling or lead generation specialist for a Home remodeling and contractors for 6 months .
Top Skills
Phone Support · 8 yearsTechnical Support · 3 yearsCustomer.io · <1 yearEmail Support · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Technical SupportAdvanced
Email SupportBeginner
Customer.ioBeginner
Work Experience
Cold Caller
USA Cabinets Outlet
Apr 2026 - Oct 2026
Key Achievements:
Calling and generating leads , sending emails and admin task
Phone SupportEmail SupportCustomer.io
Account Associate
Sutherland Global Services
May 2022 - Mar 2025
Key Achievements:
Sales and tech support
Phone SupportCustomer.ioTechnical Support
Quick Stats
Age43 years
English LevelFluent
ID VerificationNot verified