Contracts Administrator / Order Manager / Sales Cold CallerContracts Administrator / Order Manager / Sales Cold Caller
Leandro
ID Verified$1,500
per month
($9/hour)
Profile Description
Detail-oriented professional with 6+ years of experience in Contracts Administration and Finance, supported by additional experience in Order Management, Customer Service, Technical Support, and Sales. Skilled in contract management, order processing, documentation, vendor coordination, issue resolution, and customer support. Proficient in Salesforce and DocuSign, with strong organizational, analytical, and communication skills. Adaptable, proactive, and committed to delivering accurate, efficie...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Order Management
Unlimited Furniture
May 2025 - Sep 2026
Key Achievements:
Managing the entire pipeline, ensuring accuracy from intake to final delivery | Utilizing tools like Salesforce and/or specialized warehouse management software | Coordinating with shipping partners to track fulfillment, manage backorders, and resolve customs delays | Issuing invoices, credits, and resolving billing discrepancies.
Contracts Administrator - FInance
ConnectWise
Nov 1999 - Mar 2025
Key Achievements:
Proficiency in tools like DocuSign and Salesforce to track agreements from drafting to renewal, Ability to review, edit, and redline NDAs, (MSAs), (SOWs) | Identifying non-standard terms, liability exposure, and indemnification clauses that deviate from company policy | Comparing actual financial performance against budgets to identify and explain discrepancie
Appointment Setter | Cold Caller
Farmers Insurance Agency
May 2018 - Jul 2019
Key Achievements:
High-Volume Prospecting: Executed 70 targeted cold outbound calls daily to B2B/B2C prospects | consistently meeting or exceeding weekly appointment-setting quotas | Applied advanced communication and active-listening strategies to smoothly navigate gatekeepers and confidently neutralize prospect objections
Technical and Customer Support Specialist
Teletech
Sep 2018 - May 2019
Key Achievements:
Provided technical troubleshooting for customers’ internet and cable services while identifying opportunities to offer additional products and services.
Customer Care Specialist
TaskUs
Sep 2016 - Jul 2018
Key Achievements:
Provided Assistance to Uber Driver and Rider
Technical Support
Convergy's
Oct 2015 - Aug 2016
Key Achievements:
Provided Technical Assistance for Skype and Microsoft Clients
Verifier
Teleperformance
Nov 2013 - Sep 2015
Key Achievements:
Conducted pre-employment background checks to verify applicants’ employment history, educational credentials, and personal information. Reviewed and validated documents, coordinated with candidates and relevant institutions to obtain necessary information, maintained accurate records, and ensured verification results were completed within established timelines while adhering to confidentiality and company procedures.