Medical Virtual AssistantMedical Virtual Assistant

Key Achievements:

**Doc on Call – Telehealth Practice Management Support** **Key Responsibilities** - Managed patient inquiries and provided professional support through telehealth communication channels. - Coordinated patient appointments, scheduling, and follow-ups to support efficient clinic operations. - Assisted with medical billing inquiries, administrative processing, and accurate patient record maintenance. - Communicated with patients and healthcare professionals to address concerns and coordinate appropriate next steps. - Maintained confidentiality when handling sensitive patient information and followed established privacy procedures. - Supported daily practice operations through email management, documentation, and administrative coordination. **Key Achievements** - Supported efficient appointment coordination and timely follow-ups to improve the patient experience. - Maintained organized and accurate administrative records to support smooth telehealth operations. - Strengthened patient communication and issue resolution through professional, empathetic, and detail-oriented service. - Helped streamline daily administrative workflows through effective task prioritization and coordination.