Customer Support, Onboarding, Lead Generation, Sales SupportCustomer Support, Onboarding, Lead Generation, Sales Support

Key Achievements:

At On Air Parking, I gained valuable experience in the parking industry, focusing on B2B sales, lead generation, appointment setting, and customer service. My responsibilities included researching potential business partners, conducting outbound calls, qualifying prospects, booking sales demos, and onboarding new parking facilities. I also handled CRM management, maintained accurate business listings, prepared performance reports, and supported customer inquiries. Through this experience, I developed strong communication, relationship-building, problem-solving, and organizational skills. My familiarity with the parking industry and SaaS operations allows me to understand business needs, build relationships with potential clients, and contribute to sales growth and customer satisfaction.

Key Achievements:

As an ESL Teacher at 51Talk, I conducted online English lessons for students, primarily young learners, helping them improve their speaking, listening, pronunciation, grammar, and vocabulary skills. I adapted my teaching approach to suit each student's English proficiency level, created an engaging and interactive learning environment, and provided constructive feedback to support their progress. This experience strengthened my communication, patience, time management, and interpersonal skills while allowing me to work effectively in a remote setting.