Kyle

Virtual Assistant, Customer Support Specialist

Kyle

2,000/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I am a customer service professional with nearly 10 years of experience across healthcare, finance, telecommunications, and technical support. I specialize in customer relations, patient support, appointment scheduling, billing assistance, and administrative tasks. I am also experienced in using various CRM and EMR platforms, including Epic, Halaxy, Salesforce, and Zendesk. I consider myself adaptable, detail-oriented, and an excellent communicator with strong problem-solving skills. I work wel...

Top Skills

Phone Support · 8 yearsLive Chat Support · 7 yearsEmail Support · 5 yearsTechnical Support · 5 yearsData Entry · 3 years

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportExpert
Email SupportExpert
Technical SupportExpert
Ticket ManagementIntermediate
ZendeskBeginner

Design & Creative

CanvaBeginner
CapCutBeginner

Virtual Assistance & Admin

Data EntryAdvanced
NotionBeginner

Quick Stats

Age30 years
English LevelFluent
ID VerificationNot verified